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MBA Insurance Billing Information
Log in to our payment portal to pay online. MBA accepts all major credit cards. (Visa, Mastercard, American Express, and Discover).
Have your payment automatically deducted each month. You can pay with a credit card or electronic funds transfer (EFT) from your checking account.
Click the button below, complete the authorization form, and email to:[email protected]
You can make a payment over the phone by calling us at:
Send a check or money order payable to MBA Insurance to the address below. Make sure to include your policy number(s) on your check or money order.
Brown & Brown of Kentucky, Inc. c/o MBA Insurance Division 7600 N. 16th Street, Suite 145 Phoenix, AZ 85020
How do I access my bill?
You may access your bill here:
Customer Service Center
Monthly premium billings are also sent via email to the billing email you provided.
Why does my bill say "Rentals for the Month of January" and it is now February?
Premium is billed in arrears, which means that you are being billed for the previous month's insurance when you receive your bill each month.
I supplied my credit card number when I started my policy. Why did I receive a cancellation notice?
When a new policy is started, we collect the deposit(s) and one month of advance premium. This is a one-time payment only; we do not keep your credit card information on file for future payments unless you have asked us to do so.
I received a deposit letter stating that my policy will be cancelled in ten days if payment is not received.
Why do I owe additional deposits and how do I pay them?
MBA requires a deposit for each unit on your policy. If you received a deposit letter this is because you have recently added a unit to your policy or your policy has been renewed. If your premium increases at renewal your deposit amount will subsequently increase and you will be billed the difference. Deposits can be paid by any of the above payment methods; please contact MBA to complete the transaction or send a check via mail.
After I make a payment, when is it posted as received?
Payments are posted the day it is received but may take a few days to post depending on the payment method. Funds are typically withdrawn from a bank account within one to three business days.
EFTs and charges to your credit card are usually completed on your payment date. If the payment date falls on a weekend or holiday, it will post the next business banking date.
Where is my bill? How much do I owe this month?
Monthly premium billings are posted online in the Customer Service Center of our website.
Have additional questions? Contact us at 1-800-622-2201 or [email protected].